All orders are processed latest within two business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
In most cases we offer free shipping. However on some products we might have to charge for shipping, depending on supplier, country of origin, destination and/or if local taxes are involved.
These shipping charges for your order are mentioned and will be calculated and displayed at checkout.
We ship internationally to the following countries: Almost all of Europe, United Kingdom, United States, Australia, New Zealand
At this time, we do not ship to Afghanistan, Åland Islands, Albania, Algeria, Andorra , Angola , Anguilla , Antigua & Barbuda , Argentina , Armenia , Aruba , Ascension Island , Azerbaijan , Bahamas , Bahrain , Bangladesh , Barbados , Belarus , Belize , Benin , Bermuda , Bhutan , Bolivia , Bosnia & Herzegovina , Botswana , Brazil , British Indian Ocean Territory , British Virgin Islands , Brunei , Bulgaria , Burkina Faso , Burundi , Cambodia , Cameroon , Cape Verde , Caribbean Netherlands , Cayman Islands , Central African Republic , Chad , Chile , China , Christmas Island , Cocos (Keeling) Islands , Colombia , Comoros , Congo - Brazzaville , Congo - Kinshasa , Cook Islands , Costa Rica , Côte d’Ivoire , Croatia , Curaçao , Cyprus , Djibouti , Dominica , Dominican Republic , Ecuador , Egypt , El Salvador , Equatorial Guinea , Eritrea , Estonia , Eswatini , Ethiopia , Falkland Islands , Faroe Islands , Fiji , French Guiana , French Polynesia , French Southern Territories , Gabon , Gambia , Georgia , Ghana , Gibraltar , Greece , Greenland , Grenada , Guadeloupe , Guatemala , Guernsey , Guinea , Guinea-Bissau , Guyana , Haiti , Honduras , Hungary , Iceland , India , Indonesia , Iraq , Isle of Man , Jamaica , Jersey , Jordan , Kazakhstan , Kenya , Kiribati , Kosovo , Kuwait , Kyrgyzstan , Laos , Latvia , Lebanon , Lesotho , Liberia , Libya , Liechtenstein , Lithuania , Luxembourg , Macau SAR China , Macedonia , Madagascar , Malawi , Maldives , Mali , Malta , Martinique , Mauritania , Mauritius , Mayotte , Mexico , Moldova , Monaco , Mongolia , Montenegro , Montserrat , Morocco , Mozambique , Myanmar (Burma) , Namibia , Nauru , Nepal , New Caledonia , Nicaragua , Niger , Nigeria , Niue , Norfolk Island , Oman , Pakistan , Palestinian Territories , Panama , Papua New Guinea , Paraguay , Peru , Philippines , Pitcairn Islands , Qatar , Réunion , Romania , Russia , Rwanda , Saint Martin , Samoa , San Marino , São Tomé & Príncipe , Saudi Arabia , Senegal , Serbia , Seychelles , Sierra Leone , Slovakia , Slovenia , Solomon Islands , Somalia , South Africa , South Georgia & South Sandwich Islands , South Sudan , Sri Lanka , St. Barthélemy , , St. Helena , St. Kitts & Nevis , St. Lucia , St. Martin , St. Pierre & Miquelon , St. Vincent & Grenadines , Sudan , Suriname , Svalbard & Jan Mayen , Taiwan , Tajikistan , Tanzania , Thailand , Timor-Leste , Togo , Tokelau , Tonga , Trinidad & Tobago , Tristan da Cunha , Tunisia , Turkey , Turkmenistan , Turks & Caicos Islands , Tuvalu , U.S. Outlying Islands , Uganda , Ukraine , Uruguay , Uzbekistan , Vanuatu , Vatican City , Venezuela , Vietnam , Wallis & Futuna , Western Sahara , Yemen, Zambia, Zimbabwe.
Eventual changes will be updated as soon as they go into effect.
In case extra charge-shipping is applicable: these charges for your order will be calculated and displayed at checkout.
Depending on your country of residence, your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination. MAWA gear is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 6 workingdays of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will immediately look into it for you.
Shipping to P.O. boxes
We do not ship to P.O. boxes.
Refunds, returns, and exchanges
Summarize your return policy here and link out to your full return policy page if you have one.
We accept returns up to 30days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org.